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Dr. Uma Narain

Dr. Uma Narain

Dean In-charge (Jyoti Dalal School of Liberal Arts), Professor (Communications)
Phone - (022) 4235-5555
Email: Uma.Narain@nmims.edu

Academic and Professional Qualification

  • PhD, Lucknow University, 1988 
    Major: English Literature
  • MA, Avadh University, 1980 
    Major: English Literature
  • Certificate course in ‘Women’s Studies’, S.N.D.T. University, Bombay, 2003

Academic, Government, Military and Professional Positions

Academic - Post-Secondary

  • Associate Professor & later Professor, S.P. Jain Institute of Management & Research. (January 2003 - October 2015). 
  • Senior Lecturer, Lucknow University Postgraduate College. (1985 - May 2000). 
  • Guest Expert for Western Drama, Bhartendu Natya Academy,Lucknow. (1990 - 1996).

Honors and Awards

  • National Science Talent Search Scholarship 1966
  • Fulbright Junior Post-doctoral Fellowship 1992-93 for carrying our research in ‘American Theatre and the experience of Vietnam war’ at University of New York, U.S.A. September 1992 to March, 1993.
  • A ten-day residency at Omaha Magic Theatre, Omaha, Nebraska, U. S. A. to collaborate on a Rockefeller project called ‘PERFORMANCE – EXPLORATORIUM’. 22nd to 31st July, 1996
  • Fulbright – Tata Travel Grant to U. S. A. 1997-98 to work with Omaha Magic Theatre, Omaha, Nebraska



Member of European Business Ethics Network (EBEN).

Editorial Boards 

Planning Board member for an international conference on Human side of Service Engineering (HSSE). Chair, Best Paper selection Committee for conferences held in Poland (2014), Las Vegas (2015) and Florida (2016). 

Peer reviewer of several international journals of management.

Courses Taught

Communication skills, Soft skills, Liberal arts, Written Analysis

Teaching Experience - 30 years 

Teaching and Pedagogical Innovations

  • Architect of a Managerial and Administrative Skills Development program called ADMAP, based on ‘Non Class room Learning’ pedagogy for learning administration, team skills and ‘influencing without power’.
  • Designed a course using movies as visual ‘case studies’ for analysis of issues related to communication, interpersonal relationships, organizational dynamics, culture etc. twined with business problems. Quite effective in generating discussion.
  • Developed a study of Entertainment industry in India with particular reference to Bollywood for foreign students.
  • Learning Management from Classics: An innovative course that uses the age old wisdom of classics to explore the greed, desperation and other pitfalls on the road to making a fortune – or a living. Wide range of writings from Sun Tzu’s Art of War to Arthur Miller’s Death of a Salesman incorporated to get students pause and think about life’s purposes, ironies and paradoxes.
  • For students who display interest in theatre, she encourages a full length production of a play that speaks to the artistic sensibility of the students; and within the context of a business school, the venture ends up being more about project management than theatre. The discipline and processes of theatre end up honing every conceivable managerial skill learnt in the MBA education. This initiative is called GASP.
  • Ph.D. Topic

    Mood drama of Christopher Fry

    Research Interest

    Gender Organization, Team skills, Ethics, Services.

    Recent Publications

    • Narain, U., Pattnaik, R. K. (2017). Impact Analysis of Demonetization on Serivce Sector: An Indian Experience. Advances in Cross-Bultural Decision Making, Accepted for Publication in Proceedings of the AHFE 2017 Conference on Cross-Cultural Decision Making. Los Angeles, California, USA: Springer Publication.
    • Uma Narain, (2015), Bollywood: Opiate of the Masses, AHFE Conference 2015, Las Vegas, USA, Conference Proceedings; pages 2499-2506
    • Uma Narain, (2015), Uber: A Case of Service fiduciary, AHFE Conference, 2015, Las Vegas, USA, Conference proceedings; pages 2491-2498. The paper is being developed as a chapter in a book.
    • Uma Narain, (2013), The Art of Managing People & Teams through ‘Theatre Laboratory’, Journal of Teaching and Education, CD-ROM. ISSN: 2165-6266:: 2(4):293–305 (2013), Copyright c 2013 by UniversityPublications.net, pages 293-305
    • Uma Narain, (2012), Ethics in Financial Inclusion Services: Aristotle’s Four Causes Theory, AHFE International – Applied Human factors & Ergonomics Conference 2012, Conference proceedings, California, page 2367-2375
    • Uma Narain, (2011), ‘Microfinance Crisis in India: Return of Shylock’, EBEN Conference on Does Integrity Matter? at Dublin, Ireland, 8th – 10th June 2011, published at http://mediasite.charteredaccountants.ie/mediasite/viewer/
    • Uma Narain, (2010), ‘Second McCarthyism: have you no decency, Sir’ in Leadership through the Gender Lens: Men & Women in Organizations, NASTA - Women's Leadership Research and Education Development Project, page 125 - 138 Hanken School of Economics, Liisa Husu, Jeff Hearn, Anna-Maija Lämsä and Sinikka Vanhala (eds.), Hanken Research Reports 71, 2010. ISBN 978-952-232-100-8, ISSN 0357-5764, electronic version at http://hdl.handle.net/10227/753
    • Uma Narain, (2008) ‘Resurrecting the Mother in Mata Hidimba’ in Joy Deshmukh (ed.) Democracy in the family: Insights from India (New Delhi, Sage) pp.98-110 Prof Bidyut Mohanty while teaching in UCSB (USA) a course on ‘Women, Culture and Development’ included this article in the course design in 2009.
    • Uma Narain, (2006) ‘Can You Count up to Ten Together?’ The Observer of Management Education, Vol.- 1, Issue 4, April 2006, page 22-26
    • Uma Narain, (2006) ‘Lead From the Front’ (interview on soft skills) The Observer of Management Education, Vol.-1, Issue 3, March 2006, page 20-21
    • Uma Narain, (2003) Resurrecting the Mother in ‘Mata Hidimba’: Economic & Political Weekly, 2003; 38 (17), ISSN 00129976.

    Paper Presentations

    • ‘Not so small price for Big Data’ at HSSE 2014 conference at Krakow, Poland, May 22nd, 2014.
    • ‘The Art of Managing People & Teams through ‘Theatre Laboratory’, at Euro-American Conference for Academic Discipline at Prague, May 28th May – 31st May, 2013
    • The Art & Craft of ‘getting things done’, paper presented at 25th Annual Conference, EBEN, IESE, Barcelona, 19th -23rd Sep, 2012
    • ‘Show me your Books: Transparency in the Indian Pharmaceutical Sector’, Chandhrika Venkatraman & Uma Narain, at 25th Annual Conference, EBEN, IESE, Barcelona, 19th -23rd Sep, 2012.
    • ‘Mark Whitacre: From Informant to Informer’, on ‘From Theory to Practice – How does Business Ethics Matter?’ at EBEN conference at Tampere, Finland, June 14-16, 2010
    • Chaired a panel discussion on "Cracking the Glass Ceiling”, Gender Challenges at Workplace program, 3rd Annual Conference, Bombay, 8th March, 2007
    • ‘Post Modernism & the Evolution of the Self-Directing Teams’ at CDE Conference, Augsburg, Germany, 25th -27th May 2006
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