Ritesh Haldankar

Assistant Professor, In-Charge – Soft Skills

Academic and Professional Qualification

  • Pursuing PhD in Management (Behavioural Sciences), SBM Mumbai
  • Master Practitioner of Neuro-Linguistic Programming
  • Cambridge TKT (Teaching Knowledge Test), University of Cambridge – Cambridge English Teaching Qualification, 2017 – First Class
  • MSc Psychology, Acaharya Nagarjuna University, 2017 - Distinction
  • MA English Literature, IGNOU, New Delhi, 2015 – First Class
  • BA (Major) English Literature, IGNOU


  • Practitioner in Neuro-Linguistic Programming and Ericksonian Hypnosis– ANLP India, 2011
  • Manager as a Catalyst – Atos Syntel, 2015
  • Management and Leadership Development Coaching – Atos Syntel, 2015
  • Leadership Effective Acceleration Programme – I & II, 2014 and 2015
  • Gestalt Psychotherapy – Practitioner Certificate, TTGLS, 2018
  • Certified Appreciative Coach and Counsellor, Middle-Earth HR, 2016
  • Cambridge English Licensed Speaking Examiner, General and Business, B1, B2, and C1. – University of Cambridge (Recurring)

Industry Experience: 13 plus years

  • Manager – Global HR Talent and Leadership Development, Willis Towers Watson, Mumbai
  • Deputy Manager – Atos Syntel, English Language and Behavioural Training Specialist, Mumbai – KPO and IT
  • Executive – Pre-process Training (Communication and Culture Trainer) – Firstsource Solutions, India
  • Voice and Accent, and Culture Trainer – Various MNCs, BPO,
  • Cambridge Speaking Examiner – The English Advantage
  • English Proficiency Test Administrator and Advisor – St Pius X College – Major Archdiocesan Seminary of Mumbai

TEACHING/COURSE TAUGHT – Teaching Experience of 2 Years at NMIMS

  • Management Communication (Oral, Written, and Business Communication and Analysis) – Full Time MBA
  • Communication Strategies for Leadership I & II – EMBA
  • Business Communication Etiquette and Mannerisms in Retail Banking – ICICI Bank YLP
  • Business Communication – PGDM Real Estate
  • Life-Skills (Soft Skills and Employability) – MPhram + MBA
  • Life Skills – Soft Skills and Employability for the Department of Life-Skills, Mumbai

Expertise and Research Interest


  • Association for Business Communication
  • ANLP India
  • Thrive Global
  • The English Advantage – Cambridge English ESOL Assessments
  • British Council – Cambridge English ESOL Assessments

Research interest

  • Business English and linguistics
  • Oral Communication and its impact on perception
  • Soft Skills and employability

Selected Publications

(last five/six years)

  • On Developing Your Voice – Article published in Thriveglobal.com and LinkedIn

Conferences and Workshops

(last five/six years)

  • Attended TTT conducted by NMIMS Department of Life Skills
  • Conducted NLP Workshop faculty of the Department of Life Skills
  • Attended an online training programme called ‘Online Teaching for University Teachers’ conducted by All India Management Association, New Delhi.

Consulting/Research Project

  • Strategic Review of Save Our Sister, STCI, Mumbai.

Contribution to Community

  • Actively participate in the We Care Internship
  • Referee for international journals


  • In Firstsource Solutions Ltd., successfully led two UK based pre-process ramps and delivered consistent 95% of training yield (Banking and Financial Process, and Telecom Process) and was awarded ‘Extra Miller Award’.
  • In State Street Syntel Services Pvt. Ltd., successful established Centre of Linguistic Excellence and launched ‘Academy of Linguistic Excellence’ and ‘NLP’. Also, was awarded the prestigious ‘Extra Miller’ award, Support recognition award, and various appreciations from Sr. Executive population.
  • Have been recognized, awarded and appreciated for programmes conducted for communities in Archdiocese of Bombay

Media and Coverage

  • My interview on choosing Counselling & Psychotherapy as a career has been featured in the newspaper Afternoon Dispatch & Courier
  • An article on hypnosis and therapy was published on Syntel magazine.
  • My short interview on family therapy was showcased in Times of India edition.
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