SBM Faculty | NMIMS University

Preeti Khanna

Associate Professor

Dr. Preeti Khanna is a faculty of Information systems in School of Business Management, SVKM’s NMIMS, Mumbai. She is affiliated to Operations and Data Sciences area in School of Business Management, NMIMS. She had completed her PhD in the area of Computer Science and Engineering (CSE), in the domain of human-computer interaction under the supervision of Dr. M SasiKumar (Senior Director) of CDAC Mumbai. Before this, she is having M.Tech (CSE) and M.Sc (Physics) from Delhi University.

Email: preeti.khanna@sbm.nmims.edu

Academic and Professional Qualification

GLOCOLL, HARVARD BUSINESS SCHOOL, USA, 2013-14
PhD (Computer Science and Engineering), in the area of Human Computing with CDAC Executive Director Dr. M. SasiKumar, NMIMS 2012
M.Tech (Computer Science and Engineering), Kurukshetra University, December 2001
M.Sc (Physics), Delhi University, 2000

TEACHING/COURSE TAUGHT

Elective Course for MBA Core (At Present)

Social Networking and Web Analytics
Digital Product Design and Development
Strategic Applications of IoT and Big Data
Data Visualization

First Year Courses for MBA Core & MBA Healthcare (At Present)

Healthcare Informatics
Enterprise Systems in the Digital Age
Story Telling with Data
Business Analytics

In Past Electives& First Year Courses taught for MBA Core

Statistics
Technology Applications for Business
Business Intelligence
Database Management Systems
Computer Applications in Finance
IT Service Managements
Enterprise Resource Planning

Present First Year Course for MBA Pharma and MBA Law students

Internet, e-business, and Cyber laws
Information System for Management

PROFESSIONAL INTERESTS

Research Interests

Digital Economy, Digital Product and Consumer, AI, Digital Transformation, Smart City, Information System and marketing management, Mobile Health

Teaching Interests

Social Networking and Web Analytics, Digital Product Design and Development, Strategic Applications of IoT and Big Data, Healthcare Informatics, Enterprise Systems in the Digital Age, Story Telling with Data, Business Analytics, Technology Applications in Business, Healthcare Data Analytics

Expertise and Research Interest

Number of Citations: 365

https://scholar.google.com/citations?user=77YDVJoAAAAJ&hl=en.org/0000-0002-1701-3954

ORCID: https://orcid.org/0000-0002-1701-3954

Selected Publications

Khanna, P., & Jha, S. (2024). AI-Based Digital Product ‘Robo-Advisory ’for Financial Investors. Vision, 09722629241298399. Sage Publication (ABDC / C Category, Scopus, Impact Factor 3.0, UGC) https://journals.sagepub.com/doi/10.1177/09722629241298399

Rastogi, A., Khanna, P., & Kumar, A. (2023). Thematic Analysis of Human Resource Availability in Managing Perceived Residual IT Risk Management in the Post-COVID-19 Era. In INDAM: Indian Academy of Management at SBM-NMIMS Mumbai(pp. 15-38). Singapore: Springer Nature Singapore. (Scopus).
Khanna, P.and Khanra, S. (2023), "Citizen empowerment through smart surveillance: evidence from Indian smart cities", Digital Policy, Regulation and Governance, Vol. 25 No. 4, pp. 385-401. https://doi.org/10.1108/DPRG-11-2022-0141 (ABDC / B Category, Scopus) https://www.emerald.com/insight/content/doi/10.1108/dprg-11-2022-0141/full/html

Khanna, P. and Haldar, A. (2023) "Will adoption of blockchain technology be challenging: evidence from Indian banking industry." Qualitative Research in Financial Markets15, no. 2 (2023): 361-384. (ABDC / B Category, Scopus) https://www.emerald.com/insight/content/doi/10.1108/qrfm-01-2022-0003/full/html

Khanna, P., & Jha, S. (2021). Can IoT Boost Organizational Productivity? A Study of Employees' Perceptions using a Mixed Method Approach. South Asian Journal of Management, 28(2), 137-163. (ABDC / C Category, UGC, Cabell)ISSN: 0971-5428

Preeti Khanna, E Chandrasekhar and G Ravi Teja Reddy (2021) “Study of Usage of AI and Machine Learning in Agriculture: Prospects and Challenges”, AIMA Journal of Management and Research, AIMA Publication, volume 15, issue 1 / 4, ISSN: 0974 – 497.

Ashu Sharma and Preeti Khanna (2020), “Emerging Technologies in Outbound Supply Chain: New Paradigm for Cement Industry” in Operations and Supply Chain Management: An International Journal, Volume 13(2) pp. 210-221.ISSN: 1979-3561. EISSN: 2579-9363 (Scopusand ABDC /C listing)

Sumi Jha and Preeti Khanna (2020)."Study of enhancing employee engagement at workplace by adopting internet of things," International Journal of Business and Systems Research, Inderscience Enterprises Ltd, vol. 14(3), pp. 341-361. ISSN - 1751-2018 (Scopus, UGC, Proquest)

Khanna, Preeti and Desai, Sandeep (2017), “Implementing an ERP System in a Multi-Business Company in India: The Case of MBPEL”, The South Asian Journal of Management (SAJM), Volume 24(3), October, 2017 Association of Management Development Institutions in South Asia (AMDISA) ISSN: 0971-5428 (ABDC / C category, Proquest, EBSCO, UGC)

Kirtida Naik, Abhiiit Joshi, Preeti Khanna, and Narendra Shekokar (2017), “A Model to Analyse Social Media Data to Gain a Competitive Edge”, Page(s):1 – 6; 978-1-5386-4008-1/17/$31.00 ©2017 IEEE; 2017 International Conference on Computing, Communication, Control and Automation (ICCUBEA); pages: 1 – 6 (IEEE Proceedings)

Joyce Yoseph Lemos, Abhijit Joshi, Preeti Khanna, Narendra Shekokar (2017), “Application for selecting dynamic optimum path parameters in Routing Network using School Bus Routing Problem”, International Conference on Computing, Communication, Control and Automation (ICCUBEA); (IEEE Proceedings)

Khanna, Preeti and Sampat, Brinda (2015), "Factors Influencing Online Shopping During Diwali Festival 2014: Case Study of Flipkart and Amazon.In," Journal of International Technology and Information Management: 24(2), Article 5. (JITIM, ISSN: 1543-5962), Journal of the International Information Management Association, November, 2015. (ABDC / C category and Scopus)

Preeti Khanna and M. Sasikumar (2014),“Emotion Profiling: Ingredient for Rule based Emotion Recognition Engine”, Global Journal of Computer Science and Technology: F, Type: Double Blind Peer Reviewed International Research Journal, Graphics & Vision Volume 14(3) Version 1.0 Year 2014 Online ISSN: 0975-4172 & Print ISSN: 0975-4350 (EBSCO, Proquest, Cabell)

Preeti Khanna (2014). "Affective Computing: SMART Interactions of Machines with Humans", International Journal of Engineering Trends and Technology (IJETT), 12 (9), 480-485, June 2014. ISSN: 2231-5381. (Scopus)

Preeti Khannaand M. Sasikumar (2013), “Rule Based System for Recognizing Emotions Using Multimodal Approach” in International Journal of Advanced Computer Science and Applications (IJACSA), 4(7) July 2013, ISSN: 2156-5570 (Online), ISSN: 2158-107X (Print), (Scopus, Web of Science)

Preeti Khanna and M. Sasikumar (2013),“Bimodal Emotion Recognition: A Comparative Study of Rule Based System Vs Classification Algorithms”, International Journal of Advanced Research in Computer Science and Software Engineering (IJARCSSE), 3(8), August 2013.E-ISSN 2409-4285

Melvin Lobo and Preeti Khanna (2012), “Cloud Computing: “The Silver Lining”, International Journal of Computer Applications, 56(9):30-38, October 2012. Published by Foundation of Computer Science, New York, USA. ISSN 0975 – 8887

Sharon Pande and Preeti Khanna (2012) “Leveraging Human Resource Information Systems: Alignment of Business with Technology. International Journal of Computer Applications 56(3):22-29, October 2012. ISSN 0975 – 8887

Preeti Khanna and M. Sasikumar (2010), “Recognizing Emotions from Keyboard Stroke Pattern”, International Journal of Computer Applications, 11(9): December, 2010. Published by Foundation of Computer Science, New York, USA. ISSN 0975 – 8887

PH.D. SUPERVISION

TAC Member of PhD Candidate, Ms. Sagaljit Kaur Sekhon (thesis defended) from School of Business Management, NMIMS - Mumbai (Defended on Monday, 14 March 2022)

Conferences and Workshops

Anshu Singh Bias & Preeti Khanna (2025). “Unlocking Value through Digital Transformation: A Longitudinal Study of Enterprise Systems in Higher Management Education Institutions” paper presented at Indian Management Research Conference 2025 hosted by IIM Ahmedabad, 5 Dec - 7 Dec, 2025.
Preeti Khanna and Anupam Rastogi, Social Network Analysis to Improve Insolvency Prediction of a Firm, Strategic Management Forum Conference, 2024, IIM Mumbai, 5 to 7th December, 2024 (Paper ID – 207)
Preeti Khanna and Ashu Sharma, “Integrating SCM with Internet of Things: Implication on HR Management”, International Conference on Internet of Things, Data and Cloud Computing (ICC 2017 in Cambridge city, Churchill College. University of Cambridge, United Kingdom. 22-23 March 2017.
Preeti Khanna- Participation in Short Term Course on Data Sciences. 3 days FDP on ‘Using R for Data Visualization and Analytics’ from 20 – 22 April, 2017 at Centre for Development of Advanced Computing, Mumbai.
Preeti Khanna- Participation in Short Term Course on Data Sciences. 3-day FDP on ‘Text Analytics’ from 18 – 20 May, 2017 at Centre for Development of Advanced Computing, Mumbai.
Preeti Khanna- Participation in Short Term Course on Data Sciences. 3-day FDP on ‘Predictive Analytics and Recommender Systems’ from 15 - 17 June, 2017 at Centre for Development of Advanced Computing, Mumbai.

MAGAZINE ARTICLES

Preeti Khanna, Title: “Social Networking in Product Design & Development”, Express Computer, 2023 https://www.expresscomputer.in/guest-blogs/social-networking-in-product-design-development/102679/
Preeti Khanna and Ashu Sharma,” Integrating IoT in Supply Chain: Handling Perceptions of People”, Supply Chain Management Professional Magazine, November 2016, Volume 2 (6), pp 34.-36.

BOOKS EDITED

Editors: Preeti Khannaand Neha Sadhotra. Title of the book, “Digital Paradigm Shift: Unravelling Technological Disruption in Business”, Imperial Publication, ISBN: 978-93-91044-85-5; Dec 2023.
Editors: Manjari Srivastava and Preeti Khanna.Title of the book Decoding Stakeholder Experiences in the Digital Age, Imperial Publication, ISBN: 978-93-91044-83-1; Dec 2023.

BOOK CHAPTERS

Sagaljit Kaur Sekhon, Manjari Srivastava, Preeti Khanna (2023). Title, “Navigating Workplace Stressors: Understanding the Dynamics of Seafarers’ Well- being in the Digital Age”, in the Book of Decoding Stakeholder Experiences in the Digital Age, Imperial Publication, ISBN: 978-93-91044-83-1; Dec 2023.
Preeti Khanna, Maanya Oberoi, Hufrish Majra (2023). Title, “Future of Personalized Consumer Experiences: The Chatbots Journey”, in the Book of Decoding Stakeholder Experiences in the Digital Age, Imperial Publication, ISBN: 978-93-91044-83-1; Dec 2023.
Preeti Khanna, Manjari Srivastava, Neha Sadhotra (2023). Title, “Strategic Integration of IoMT in Preventive Healthcare”, in the Book of Digital Paradigm Shift: Unravelling Technological Disruption in Business, Imperial Publication, ISBN: 978-93-91044-85-5; Dec 2023.
Kirti Wankhede, Preeti Khanna (2023). Title,” Utilizing Social Media by Governments to Augment Citizen Engagement”, in the Book of Digital Paradigm Shift: Unravelling Technological Disruption in Business, Imperial Publication, ISBN: 978-93-91044-85-5; Dec 2023.
Preeti Khanna and Sasi M Kumar (2011). “Application of Vector Quantization in Emotion Recognition from Human Speech”, in Information Intelligence, Systems, Technology and Management, Springer Series in Communications in Computer and Information Science (CCIS), MDI, Gurgaon, India, Jan 2022, ISBN - 978-3-642-19422-1.
Preeti Khanna and Gita A. Kumta (2007). “Looking to Future with Information Technology,” In Organizational Transformation through Information Technology issues and challenges, PIMR Indore, EXCEL BOOKS, September 2007. (Editors - Gupta I.C. Alok Bansal and Yogeshwari Phatak (2007)) ISBN 978-81-7446-562-7.
Preeti Khanna and Meena Chintamaneni (2007). “Technologies for the people: Future of Healthcare”. In Globalization Opportunities and Challenges, IBS Ahmedabad, Wisdom Publications, Delhi, December 2007.ISBN 81-89547-39-9.
Preeti Khanna and Meena Chintamaneni (2007). “An innovative Approach in Clinical Research: Clinical Database Management System”, PIMR Excel Boks (475-486), ISBN - 978-81-7446 -708 – 9.
Gita A. Kumta and Preeti Khanna (2009). “Working Smarter”, Conceptual Framework for Knowledge based Urban Development in India”. In Knowledge Management and Intellectual Capital Emerging Perspectives, Allied Publisher, In: Knowledge Management and Intellectual Capital - Emerging Perspectives (Edited Surinder Batra and Francisco Javier Carrillo), Institute of Management Technology, Ghaziabad Allied Publishers, New Delhi ISBN 978-81-8424-420-5.

Membership / Editorial Board

External PhD Reviewer for Alliance University, Bangalore for Doctoral students in the area of Operations & Systems
Invited as a Reviewer for the Journal ‘Digital Policy, Regulations and Governance’, Emerald Publication
Invited as a Track Panellist the 9^thSomaiya International Conference On Technology and Information Management - SICTIM 2023 in association with IEEE Bombay Section on 24^thand 25^th March 2023 at K.J. Somaiya Institute of Management, Somaiya Vidyavihar University, Vidyavihar, Mumbai, India.
Member in the Advisory Board of International Conference on Contemporary Practices in Business Management, for GNIMS (Management Institute), Mumbai (conference held on 21^stJan, 2023)
Invited as a Session Chair for the track of Human Computer Interaction in the International Conference ICACTA 2015 on March 26 – 27, 2015, organized by Elsevier Science Direct with D J Sanghvi, Mumbai.
Member in the Academic Committee of the 2023 International Conference on Logistics Engineering, Supply Chain and Digital Transformation which will be held in China during August 25-27, 2023. International Association of Applied Science and Technology (IAAST) sponsor the event.
Invited as Reviewer in 3rd international conference on advanced network technologies, (ANTIC 2023) happened on 20 – 23rd Dec, by department of computer science institute of science, banaras hindu university, varanasi BHU India
Reviewer in the NMIMS CASE STUDY CONFERENCE 2024 scheduled on 1 – 2 March, 2024, “Navigating Through TUNA (Turbulent - Uncertain-Novel -Ambiguous): Implications for Business and Society.”
Reviewers for the track of Information systems for INDAM – 2023 (SBM, NMIMS Mumbai) 2022-23
Invited as a Member in Reviewer Committee Board of 7^thInternational conference on Innovative Computing Technology (INTECH 2017) (for IEEE Xplore for indexing and Scopus and EI Indexed), 2017.
Invited as a Member in Reviewer Board of SAGE Open – Scholar One Manuscripts site for online manuscript submission and review for SAGE Journals, 2017
Invited as a Member in Reviewer Committee for International Conference in Advanced Computing Technologies and Applications, (ICACTA 2015) (for Elsevier Science Direct), 2015.

Member of the Department of Advisory Board (DAB) of the IT Department, DJSCE, Mumbai.

PHD THESIS

Multimodal Emotion Recognition for Enhancing Human-Computer Interaction

Consulting/Research Project

RESEARCH GUIDANCE IN THE PAST (EXECUTIVE MBA STUDENTS AND MBA LAW STUDENTS)
Research project for ME students in the area of “Design a model to analyse social media data to gain a competitive edge”, from Aug 2015 to Aug 2017.
Research project for ME students in the area of “Design a smart and intelligent routing network using optimization techniques” from Aug 2015 to Aug 2017.

Contribution to Community

Service to the school

Head – Student Activity and Development Committee (SADC) (2011|12 - 2015|16): Led initiatives to enhance student engagement, leadership development, and extracurricular participation. Organized academic and co-curricular activities fostering a holistic learning environment.
Head – Student Sports Committee (Indoor & Outdoor) (2011|12 - 2015|16): Oversaw the planning and execution of indoor and outdoor sports activities, promoting team spirit, wellness, and competitive excellence among students.
Head – Business Fest ‘Paragana’ (2011|12 - 2015|16): Spearheaded the organization of ‘Paragana’, the institute’s flagship business fest, bringing together industry leaders, students, and entrepreneurs.
Member – Alumni Cell Selection Committee (2011|12 - 2015|16): Played a key role in the selection and evaluation of alumni cell members to strengthen alumni engagement, networking, and mentorship programs for students.
Member – Senior Placement Selection Committee (2011|12 – 2015|16): Contributed to the selection and assessment of students for the Senior Placement Committee, ensuring effective placement support, industry outreach, and career readiness initiatives.
Member – Student Awards Committee (2011|12 – 2015|16): Evaluated and shortlisted students for academic and extracurricular awards, recognizing excellence in leadership, innovation, and performance across various domains.
Past Member of the Anti-Ragging Committee
Industry Expert Sessions & Knowledge Exchange: Organized and coordinated interactive sessions with industry experts from leading organizations such as GE Healthcare, Axis Bank, AWS Amazon, CDAC, NSE, and others. Designed discussions on emerging industry trends to enhance students' understanding and preparedness for placement opportunities in Product Management, Digital Marketing, and General Management roles.

Awards

Awarded a ‘Certificate of Appreciation’ for outstanding performance for the academic year 2012-13 at School of Business Management, SVKM’s NMIMS during convocation on 20th April, 2013.
Recipient of the Scholarship from 'Andrew Towl Endowment Fund' for the Global Colloquium on Participant-Centered Learning - GLOCOLL-2013’ at Harvard Business School, Bostan, July 2013.

Faculty