Faculty

Position- Assistant Professor at School of Business Management, SVKM’s NMIMS (Deemed to be University), Mumbai Campus.

 

Phone - (022) N/A

Email - sayantan.khanra@sbm.nmims.edu

 

Academic and Professional Qualification – Ph.D. (IIM Rohtak)

Honors and Awards: Faculty Excellence Awards at Woxsen University in two categories: (i) research and (ii) coaching students

 

Memberships – N/A

  • Professional – N/A
  • Editorial boards – N/A

 

Courses Taught: Principles of Management, Research Methodology, Environmental Management & CSR, B2B Marketing

Teaching Experience: 1.5 years

Teaching and pedagogical Innovations: Lectures are combined with presentations, case studies, role plays, group activities, brainstorming, mock meetings, among other engaging tasks to enhance holistic learning for participants.

 

Industry Experience: N/A

Service to the University: 0 (at NMIMS)

Service to the School: 0 (at SBM)

Ph.D. Topic: From Governance to e-Governance: Essays on Transforming e-Government Services in India

Research Interest: digital economy, management of technology, and sustainable development 

 

Recent Publications:

 

  • Khanra, S., Dhir, A., Parida, V., & Kohtamäki, M. (2021). Servitization research: A review and bibliometric analysis of past achievements and future promises. Journal of Business Research131, 151-166.
  • Khanra, S., Dhir, A., Kaur, P., & Joseph, R. P. (2021). Factors influencing the adoption postponement of mobile payment services in the hospitality sector during a pandemic. Journal of Hospitality and Tourism Management46, 26-39.
  • Khanra, S., Dhir, A., Kaur, P., & Mäntymäki, M. (2021). Bibliometric analysis and literature review of ecotourism: Toward sustainable development. Tourism Management Perspectives37, 100777.
  • Khanra, S., Dhir, A., Islam, A. N., & Mäntymäki, M. (2020). Big data analytics in healthcare: a systematic literature review. Enterprise Information Systems14(7), 878-912.
  • Khanra, S., Dhir, A., & Mäntymäki, M. (2020). Big data analytics and enterprises: a bibliometric synthesis of the literature. Enterprise Information Systems14(6), 737-768.

 

Books: N/A

 

Book Chapters:

 

  • Khanra S., Joseph R.P. (2020) Orchestration of an e-Government Network: Capturing the Dynamics of e-Government Service Delivery Through Theoretical Analysis and Mathematical Forecasting. In: Sharma S.K., Dwivedi Y.K., Metri B., Rana N.P. (eds) Re-imagining Diffusion and Adoption of Information Technology and Systems: A Continuing Conversation. TDIT 2020. IFIP Advances in Information and Communication Technology, vol 618. Springer, Cham. https://doi.org/10.1007/978-3-030-64861-9_20
  • Khanra S., Joseph R.P., Dhir A., Kaur P. (2020) Antecedents of the Barriers Toward the Adoption of Unified Payment Interface. In: Sharma S.K., Dwivedi Y.K., Metri B., Rana N.P. (eds) Re-imagining Diffusion and Adoption of Information Technology and Systems: A Continuing Conversation. TDIT 2020. IFIP Advances in Information and Communication Technology, vol 618. Springer, Cham. https://doi.org/10.1007/978-3-030-64861-9_53
  • Khanra S., Joseph R.P. (2020) Development and Validation of an Assessment Framework for E-Government Services. In: Chugunov A., Khodachek I., Misnikov Y., Trutnev D. (eds) Electronic Governance and Open Society: Challenges in Eurasia. EGOSE 2020. Communications in Computer and Information Science, vol 1349. Springer, Cham. https://doi.org/10.1007/978-3-030-67238-6_3

 

 

Refereed Journal Articles

 

  • Khanra, S., Dhir, A., Parida, V., & Kohtamäki, M. (2021). Servitization research: A review and bibliometric analysis of past achievements and future promises. Journal of Business Research131, 151-166.
  • Khanra, S., Dhir, A., Kaur, P., & Joseph, R. P. (2021). Factors influencing the adoption postponement of mobile payment services in the hospitality sector during a pandemic. Journal of Hospitality and Tourism Management46, 26-39.
  • Khanra, S., Dhir, A., Kaur, P., & Mäntymäki, M. (2021). Bibliometric analysis and literature review of ecotourism: Toward sustainable development. Tourism Management Perspectives37, 100777.
  • Khanra, S., Dhir, A., Islam, A. N., & Mäntymäki, M. (2020). Big data analytics in healthcare: a systematic literature review. Enterprise Information Systems14(7), 878-912.
  • Khanra, S., Dhir, A., & Mäntymäki, M. (2020). Big data analytics and enterprises: a bibliometric synthesis of the literature. Enterprise Information Systems14(6), 737-768.
  • Khanra, S., Budankayala, M., & Doddi, S. T. (2020). Barriers towards the adoption of digital learning platforms. Academy of Marketing Studies Journal24(4), 1-7.
  • Khanra, S., & Joseph, R. P. (2019). E-governance maturity models: a meta-ethnographic study. The International Technology Management Review8(1), 1-9.
  • Khanra, S., & Joseph, R. P. (2019). Adoption of e-Governance: The mediating role of language proficiency and digital divide in an emerging market context. Transforming Government: People, Process and Policy.
  • Khanra, S., & Dhir, S. (2017). Creating value in small-cap firms by mitigating risks of market volatility. Vision21(4), 350-355.

 

Fellowship – N/A

Grant – N/A

Case Studies Published – N/A

Research in Progress –

  • Barriers Towards the Continued Usage of Massive Open Online Courses: A Case Study in India 
  • Orchestration of an e-Government Network: Capturing the Dynamics of e-Government Service Delivery through Machine Learning
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